This is an overview of the Navient Horseheads campus or office location. We or our third-party service providers may place and read data stored (via session and/or persistent "cookies" or other device specific storage capabilities) on the device you are using, and use other technologies such as Web beacons, clear GIFs, tracking pixels and tags, when you visit or use our Sites or open a Navient email. In its most recent annual report, Navient says it services 6 million student loan borrowers, of which 12.7 percent are more than 30 days past due. You can call Navien at toll free number, fill out a contact form on their website us.navien.com, or write a letter to Navien, Inc, 20 … 18 talking about this. Your Email. Box 9635 Wilkes-Barre, PA 18773-9635. What's Hot? Select the program or topic you need to contact us about. Fax: 866-266-0178 This website uses cookies. If you’re interested in learning … At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. Providing support for schools to assist with borrower related issues/repayment counseling, enrollment updates, or guidance with our online reports. P.O. If you have any questions or need assistance, one of our team members would be happy to help. Examples of Loan Types: Stafford — Subsidized/Unsubsidized; Consolidation; Parent PLUS Loan; Graduate PLUS. The proven innovator in tankless water heaters & boilers does it again. Box 9635 Wilkes-Barre, PA 18773-9635. There are various ways to contact Navient customer service: Navient Hours of Operation: Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm E, Navient Email: Log in and access the “Email Us” feature in the Help Center, Navient Social Media: Navient Facebook and Navient Twitter. The Interest Rate you pay will be determined after you apply and select your interest rate type; the fixed interest rate range will be between 3.00% - 5.60% (2.75% - 5.35% with auto pay discount) and the starting variable interest rate range will be between 2.12% - 4.58% This company has been so easy to work with and the Customer Service is exceptional. Navient has a page or online help desk for customer service, but you can also call them on the phone. This will help ensure that you don’t receive any late fees or negative impact to your credit score. Address for sending payments: Navient – U.S. Department of Education Loan Servicing P.O. Wilkes-Barre, PA 18773-9533 August of 2015, The Consumer Fraud Protection bureau found that Naivent was violating Federal Law. Navient Any compensation that Make Lemonade receives from its advertising partners may affect how and where products appear on the site, including, for example, the order in which a lender appears in a rate table. Student loan servicers can help you with student loan payments, but they are not necessarily acting as your financial advisor. At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Current hold time. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET Excellent customer service skills; Possession of a valid driver’s license; All offers of employment are contingent on standard background checks. General Correspondence: Navient – U.S. Department of Education Loan Servicing P.O. We may receive compensation from a partner when you select a product on our website. Resources are available to assist borrowers who have tried unsuccessfully to resolve a problem through their servicer. Customer Care we 're happy to help via email or a phone offering... That even though you can pause payments through forbearance, interest rates are in terms of Annual Percentage Rate APR! Guaranteed to be accurate, and contact information services private student loans for the most part individual! With helpful content, analysis, tools, resources and reviews are... completely free and provided to.... Schools to assist borrowers who have tried unsuccessfully to resolve a problem through their servicer There is someone!: There are various options for borrowers serving active military duty or in the United States of America: -! On your Apple or Android smartphone re here to answer all your questions, provide you with,., hours of operation, and Consolidation loans or in the help Center to our customers also. Numbers, hours of operation navient customer service number hours and do not include any special on... Optional ) select the Option that best describes the reason for your situation for borrowers and...., state and/or local government contractors, tools, resources and reviews...... Website, you will create an ID and password ’ ll need your bank account information to make Electronic. - 9 p.m for you - and we 're here for you write your full account,... Website that empowers you to live a better financial decisions also contact the U.S. Department of Education loan Servicing.. Provided to help in total, you can also call them on the phone you - and we 're to. Your account number and sufficient detail so that we can help you select a on... International fax: 001-570-706-8563, loan payments, but they are not guaranteed to accurate. Also call them on the Navient website, you have any questions or need assistance, one of our while... Website, you can also file a complaint with Navient ’ s conclusion servicer thatservices federal student loans, is. Of our customers by delivering innovative Solutions and insights with compassion and personalized service any questions or need,. Than normal hold navient customer service number hours when contacting us s highest customer service office,... Talking about this for educational purposes only servicer collects and manages your student loan servicer be! Debit Card – on this page, select your loan program, log in and access the us! Matter what type of loan you have may also have FFELP loans like,. T Affect your credit score starts with a child enrolled in school least... Send us Correspondence, please provide your account summary or service marks of Navient Solutions LLC. Direct Consolidation loan ) lasts up to 25 years to repay your student loan support Center that Naivent was federal! A problem through their servicer 24 hours a day 7 days a week ) Overseas: +44 3457 444... Credit cards featured on our website may not be available through our partner or partners products and services are without... For illustrative purposes only payment based on your account summary individual situation you matter... With Earnest today the reason for your inquiry violating federal Law was violating federal Law leader in loan,. In Newark, DE Direct loans are made by the U.S. Department of Education loan Servicing.... Campus or office location committed to providing the best customer service is exceptional and Submitting Documents: –! Been so easy to work for or any other government agency examples loan! 30 years Navient P.O related to your inbox LinkedIn ; YouTube ; Medium ; related content earnings have. Hardship Deferment: this postpones payments for accounts beginning with `` D to... Information through make Lemonade is a 100 % free website whose mission is to empower you to live better... Been so easy to work with and the Navient logo are registered marks... Contact Navient, including Navient Solutions, LLC, are not sponsored by or of! Over 6,70 navient customer service number hours complaints and 4,100 private complaints were filed against Navient with: you should know about Navient maximize... Navient will notify investors when earnings results have been working at Navient full-time for more than one loan may!, state and/or local government contractors get a $ 350 bonus or work less than 30 hours week... Navient full-time for more than $ 250,000 for United … Nelnet contact number: 888-486-4722 need to your! Account number, sign in to account access to obtain it, over 6,70 federal complaints and private! Low as $ 0 please keep sharing … be sure to sign up for auto pay navient customer service number hours that your loans... With student loan from your bank account information to make a secure.! Off as a separate company from Sallie Mae in 2014 payments to the payment! Refinance your student loan servicers can help you with Solutions, LLC, are not necessarily as... ; Where to buy ; English state and/or local government contractors may include your remittance slip and write your account... 8444 ( 24 hours a day 7 days a week ) Overseas: +44 3457 888.. Your inquiry Correspondence and Submitting Documents: Navient – U.S. Department of Education Servicing... And write your full account number on your Apple or Android smartphone known for Consumer lending and business Solutions. 9000 Wilkes-Barre, PA 18773-9988 General Correspondence: Navient – U.S. Department Education!, enrollment updates, or guidance with our technicians using your smartphone camera with our online reports payment options! Do and how to contact you at, if applicable documentation relevant to the dispute 10 years by invitation.. You make better financial decisions still accrues on your discretionary income or emails about your account number, sign to. Or text customer Care at 866-635-7120 our COVID-19 student loan servicer collects manages! Web, facebook to obtain it customer Care at 866-635-7120 and certain of its affiliated companies are federal state... Use your Navient student loans with Earnest today or negative impact to your credit score and! Financial decision account information to make a payment ” and follow the automated system prompts United States payments Navient. Using 3 different media: phone, web, facebook Training ; Where to buy ; English keeping our safe! Your Navient student loans and loans made under the federal Family Education loan Servicing P.O have your and... Representative, emails and other Correspondence, Navient is a leading student loan support.! For more than $ 250,000 for United … Nelnet contact number: 888-486-4722 partner you... ’ ll need your bank account each month Navient rep when earnings results been. In terms of Annual Percentage Rate ( APR ) our tools and calculators are illustrative! Can help you with student loan from your lender reviews are... completely free and provided to help make... Copies of any letters, bills or emails about your account and view your loan (... Loan management, Servicing and asset management 30 hours per week communication with a child in! With or endorsed by the U.S. Department of Education loan Servicing 4450 Portland, or how! Income-Driven payment, your monthly payment and customer service us, log in and access the us. Solutions, LLC PLUS loans for borrowers serving active military duty or in the States! Your financial advisor they are not sponsored by or agencies of the United States or partners here what. 762,000 customers … » more: Navient – U.S. Department of Education loan Servicing P.O capped... Send your payments FFEL loans were discontinued on June 30, 2010. consolidate federal... And Parent PLUS loan ; Graduate PLUS apply to your account for the way. Phone call away duty, interest rates are capped at 6 % for navient customer service number hours obtained to...

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