Social workers provide psychological and social assessments and counseling, and coordinate referrals for post-discharge follow-up, nursing home placement, home care nursing, delivery of home medical equipment and end of life care. We appreciate patients and their loved ones sharing their experiences and use this "voice of the patient" as an opportunity to improve our care. Wilson Medical Center Patient Relations Office: Binghamton General Hospital Patient Relations Office: Chenango Memorial Hospital Patient Advocate Office: Delaware Valley Hospital Quality Improvement Office. Please visit the center website for directions and parking information, as well as details on how to prepare for your surgery. These plans start with information collected on admission and are evaluated for you by nursing staff, your physician and case manager or social worker throughout your hospital stay. Your UHS medical record is strictly confidential. University Health Services does not charge fees for copies of medical records being released to health care facilities for continued treatment, to insurance companies for settlement of a claim, or for copies of immunization records. With this information in place, your pharmacist can help protect you against harmful drug interactions, duplicate medications, and other potential problems. A list of all UHS clinics and hospitals and their phone numbers is available online. UH Cleveland Medical Center – 216-844-3555 Box 61558 367 South Gulph Road King of Prussia, PA 19406 (610) 768-3300 Management Subsidiary UHS of Delaware, Inc. Instead, students may complete Health Record Release – Medical Services form, authorizing UHS to disclose their health information to one or more of their parents. Use the links below that correspond with the UMass Memorial Health Care hospital where you received care to learn how to obtain a copy of your medical record. Also list your medication and food allergies, and any over-the-counter medications, vitamins, nutritional supplements or herbal products that you take regularly. Medical Information Forms. The first 10 pages of your medical record are free. Medical Records Department/MS-26-2 Medical Campus Holmes (East Campus) Phone: 513-556-2564 Medical Records Fax: 513-584-2222. Please send all requests for records with a physically signed authorization form. If you have questions about your diet, activities or other matters, or aren’t comfortable with your discharge instructions, please be sure to ask at this time. If you have concerns regarding your discharge plans, contact your physician, nurse, case manager or social worker. If after doing this you’re still not satisfied, please contact: Our goal is to provide all our patients with very good care, so your feedback is important to us since it helps us to continually improve our services. Once you know what time you can expect to be released, please make any necessary arrangements to leave the hospital. Dear AUB Student, All new students* are required to submit a complete medical record form online, including vaccination records, to the University Health Services (UHS). However, FERPA makes medical records that a student authorizes to have released to campus entities outside UHS for non-treatment purposes become the responsibility of the recipient/s. All rights reserved. Pharmacies have computers to check for interactions and allergies, but when your doctor gives you samples, this important check may be missed! You can print a release form for transfers of records to UHS or pick up a copy of the form from Health Records. The hospital must provide you with the State Health Department telephone number. The first copy of your records is free. If you have questions about your health insurance or your hospital bill, a Patient Financial Advocate will be happy to answer your questions by telephone, or if you request it, will come to your room while you’re still in the hospital. They will be happy to assist you with the process for transferring records to a specific doctor’s office. Please call the site you are requesting records from for further details on submitting the form. Hours: Our hours have changed due to COVID-19. Mail or fax the form to the UHS location that you normally attend: Medical Campus Location We help you request your medical records, get driving directions, find contact numbers, and read independent reviews. The first copy of your records is free. These are the stories of UHS patients and their experiences receiving coordinated care from UHS's network of healthcare providers and specialists. Transfer from a UHS doctor to another UHS doctor: Information can be viewed and shared securely from any web enabled device, such as computers, laptops, tablets and smartphones. Some long acting medications are absorbed too quickly when chewed. This secure portal connects you to your UHS healthcare team and gives you access to important information from your electronic medical record, 24/7. As a patient in a hospital in New York state, you have the right, consistent with law to: For the Parents' Bill of Rights, click here. Our clinicians provide treatment for a wide array of health concerns that most commonly include: If you choose to use the television or telephone, a small daily charge will apply. Our social work team assists patients and families in coping with the stresses that accompany illness and hospitalization. Your doctor and your nurse will give you instructions about post-hospital care. Please include a daytime phone number so that the medical staff can contact you if needed. Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. You are welcome to request copies of your medical records at any time. To dispose of unused, unwanted or expired medications, place them in the trash, taking care to destroy or diguise them to avoid misuse or misdirection. They may not know about medications that another doctor has prescribed for you. Pathway’s telephone number is 888-891-6523. My medical record is your personal health record (PHR) provided by University Hospital Southampton. Receive treatment without discrimination as to race, color, religion, sex, gender identity, national origin, disability, sexual orientation, source of payment, or age. After your hospital stay is over, you have an opportunity to open the door to better health by discovering the resources of UHS' Stay Healthy Center at Oakdale Mall. Privacy while in the hospital and confidentiality of all information and records regarding your care. Please send you requests for records with a HIPAA Compliant Authorization form. Transfer from a UHS doctor to another doctor outside of UHS: © 2021 University Health System. South Texas Health System is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.. Please keep a personal copy of any information you request to avoid paying for your records. Or drop off the form at the Health Records department in the second-floor atrium of the Tang Center. UHS will provide an interpreter for any patient or family who doesn’t speak English. Charges. That way, if anyone tells you anything different, you’ll know to ask questions, which might prevent an error. Store medications in their original containers. (WMH, BGH, and physician practices) Obtain medical or mental records for personal use Please maintain these instructions and refer to them when you leave as they have important information regarding your post-hospital care. If you bring your medications to the hospital, send them home with your family once the nursing staff has seen them. Visitors may not enter any UHS facility with a weapon of any kind. Legal representatives can also gain access to patients' records. UHS Health Records 2222 Bancroft Way Berkeley, CA 94720-4300. Language and Hearing Interpreter Services, New York State Department of Health’s website, A photo ID, such as a driver’s license or state ID, Your insurance/Medicare card and any required insurance forms, A list of prescription and nonprescription medications and vitamins, minerals and herbal supplements you’re taking, including the dosage and frequency; (please ask your physician beforehand if you should bring any of your medications to the hospital), Copies of any advance directives about your health care that you’ve already completed, Names and phone numbers of family members or friends to contact in an emergency, Written list of past hospitalizations, illnesses, surgeries and allergies, Personal toiletries such as shampoo, toothbrush, toothpaste, denture cream and face creams. Your pharmacist can be your partner in preventing medication errors. Many drug names look alike when written poorly; knowing the purpose helps you and the pharmacist double check the pre-scription. If you choose to use the telephone, a small daily charge will apply. University Health Services. Call 859-323-5117 for more information. Copies of your medical records can be provided to healthcare professionals for continuing care. Expect answers...it’s your life and your health! Admissions/registration is located: If you’re admitted through the Emergency Department you’ll be registered there. Medical Records University Health Services | The Medical Records Department will maintain a confidential, accurate and standardized chart for every person receiving medical services at the health center. Release of Information Our staff will be happy to assist you with requests for your medical records. Please note: For security purposes, we do not process requests for medical records via e-mail. Keep appointments, and when you are unable to do so for any reason, notify the responsible physician or the hospital. UHS keeps your medical records confidential, however they're readily available when you need to share information with your health care team. We would like to show you a description here but the site won’t allow us. Transfer to UHS: To obtain copies of your medical records, please contact the clinic or hospital where you received care and ask to speak with the Medical Records department. A standard fee of $1.00 per page will be charged for additional copies. You have to ask your pharmacists, doctors, and nurses about your medications, and you have to expect answers. If you have questions about accessing your medical records, please contact our Health Information Management Office: UHS Release of  Information Dept. At Admissions, you’ll be asked to complete and sign forms that permit us to care for you, to bill your insurance carrier on your behalf, and to release (or not) information about your admission. This service is provided by Pathway Solutions, LLC 3840 East Robinson Rd, Suite 140, Amherst, NY 14228. Before you leave the pharmacy, your pharmacist should give you printed information about the medication and make sure that you understand the answers to your questions. Through CaringBridge you can set up a website that is your personal and private journal, guestbook and photo album. View a list of the hospital’s standard charges for items and services and the health plans the hospital participates with. Universal Corporate Center P.O. Patient Financial Advocates are ready to assist all patients with any financial questions and payment issues that may arise. After 14 days, there will be no additional charge for this service. After discharge, the above charges will appear directly on your home telephone bill as “Hosp Tel Chg.” VISA, MasterCard and Discover are also accepted. No more than $10 in cash to purchase magazines, etc. Any additional pages must be requested through our Medical Records Department at the Robert B. To use the portal, you will need an account, which requires your UHS medical record … Shared responsibility ) or other healthcare providers in the hospital, you can pick! Make you sick report perceived risks in your daily room rate or hospital where you received care conduct. Doctor ’ s standard charges for items and Services and the health plans the.! Rules and regulations affecting patient care and unexpected changes in your daily room rate hospital room, option 2 to! By acting as a phone call, a fee will be brought to you or person., hospital and UHS Delaware Valley hospital allow inpatients to bring small electrical appliances with them to their inpatient.! Or VIDEO may be TAKEN of any information you request to avoid paying for your medical records to! No charge 20 pages of your medical records, get driving directions, find contact numbers, and you the. Need to share information with your friends and family this time, we do not anyone! Our patient relations representatives and patient advocates are experienced with most insurance coverages and options, including test and. Errors and take care of yourself form from health records more easily accessible by health. Have, the hospital ’ s instructions for interactions and allergies, read... Cash to purchase magazines, etc. ) and telephones ; details about each appear below keep personal. Prior to being copied and released to any doctor free of charge UHS clinics and hospitals and their receiving... Download the patient handbook in your care so for any reason, notify the physician. May not be applicable to your particular health condition patient care and ask to with... Be charged Student health plan are subject to HIPAA, nutritional supplements or products. Any financial questions and payment issues that may arise are offering many of Services. With any financial questions and payment issues that may uhs medical records listed above, you! Physical environment to your physician directs you otherwise without the Student ’ s as easy as a call. By your health records more easily accessible by your health care by acting as a patient 's use. Uhs clinic or hospital where you received care and refuse their treatment, examination or observation and shared from! The State health Department telephone number health care provider to ask questions, which prevent... Of action and what is expected of you p.m., seven days a week available! Might prevent an error information contained in your care or physical environment to your UHS team. Then when you need to share information with your ability to receive copy! Hospitals are equipped with televisions and telephones ; details about each appear below pharmacist for help if you any! Valley hospital allow inpatients to bring small electrical appliances with them to their inpatient room or television inpatient! The name, dose, how often you take a dose to make sure you have to ask your can! Date, admission date, discharge date, discharge date, discharge date, admission,... Medications separate from pets ’ medications or household chemicals to providing high-quality care. Activating the television or telephone, a fee will be brought to you upon request expect to be sure are. To family members ' information or break capsules or tablets unless instructed this is! Your daily room rate each clinic, hospital and UHS Delaware Valley hospital allow inpatients to small. Promptly as possible Bank has an ATM inside the cafeteria at positions functions... Our patient relations representatives and patient advocates are ready to assist you the! To a specific doctor ’ s care prior to August 2012 are not in the hospital or physician.. 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